Our facility is fully operational. However, all in-person visitation and our Family F.I.R.S.T. Program is temporarily suspended. We strongly encourage you to stay connected to your loved one through FaceTime, Skype or through the phone. Family and Friends are also welcome to drop off belongings. Arrangements can be made with the unit directly by calling 610-480-8919.
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FAQs

Please take a moment to read the answers to some of our most frequently asked questions, listed below. If you have additional questions, please reach out for help.

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    How long will I be hospitalized?

    • A typical length of stay is 5 to 7 days. However, the length of stay is determined by multiple factors and can be discussed in more detail during your stay with the treatment team.
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    What kind of treatment does the hospital provide?

    • All Clients will receive daily psychotherapy and psychoeducation groups that are appropriate for their level of care, diagnosis, and current symptoms. Groups are led by Master Level Clinicians including Therapists and Social Workers. Clients will meet with their Psychiatrist daily during their stay in an effort to maximize the treatment they receive. Some clients may be referred for individual therapy in addition to their ongoing group and structured treatment activities.
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    What is a treatment team?

    • Each client is assigned a clinical treatment team composed of an Attending Physician, a Social Worker, Therapist, a mental health technician, and a Nurse. These are the primary staff responsible for the client’s treatment and discharge planning. If a release has been signed, the staff can provide you with the contact information for the treatment team. Pending a release, a staff member may request your contact information for someone to get back to you, this is to protect the privacy of our clients.
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    Can I be Involved in a client's treatment?

    • Family meetings are designed to help the client and other caregivers involved to explore new ways to effectively deal with difficulties and problems a client may face. The treatment team will work with the client and others connected with their care to plan a treatment program, which addresses their particular needs, and to plan for their discharge from the hospital. A meeting or phone call with the attending physician may be arranged through the Social Worker.
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    What can I know about a client’s treatment?

    • Our program is dedicated to protecting our client’s right to confidentiality. All employees are required to follow federal and state laws, as well as hospital policy in getting a client’s permission before contacting anyone outside the hospital in the course of their treatment. This includes disclosing whether or not a client is even admitted to this facility. If you are unsure if your loved one has signed a release for staff to speak with you, please ask for a release to be signed. Please note that without a release, the staff is unable to release any information regarding a client. If there is any information that is critical to a client’s treatment, feel free to disclose this information to a staff member.
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    How can I keep in contact with a client while they are in the hospital?

    • Clients have the right to use our telephones to make and receive confidential telephone calls unless the call violates criminal law or would unreasonably infringe on other client’s use of the telephone. A live person can be reached 24 hours a day and would be happy to direct your call to the appropriate person. Please be patient as clients are often participating in groups and other treatment activities. In that case, a message will be taken for the client to call back during their free time. Main Number: 610-480-8919
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    How do I get to the hospital?

    • Malvern Behavioral Health is located in the Constitution Health Plaza at 1930 S. Broad Street. Upon arrival please go to the front desk on the first floor/lobby area. A staff member will greet you in the lobby and walk you to the elevator, we are located on the 4th floor. Visitors must be escorted to and from the unit. Visitors will be asked to lock their belongings in a designated area for the duration of their visit. We do not permit family members to bring anything onto the unit. There is a parking garage on site. If you park in the garage take the elevator to the 1st Floor to access the main lobby.
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    Does the hospital have video surveillance?

    • For the safety of our clients, staff, and visitors, cameras are installed in most common areas of the unit (including entrances, hallways, day rooms, and most other common rooms). Cameras do not record sound and are not installed in private rooms, showers/bathrooms, etc., and are only intended to provide an added level of security.
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    Can I be involved in discharge planning?

    • Discharge planning begins once the client is admitted to the facility. Discharge planning is a collaborative process with the client, the treatment team, and with the client’s approval, involving family members, outside supports, and/or resources in this process. Support system involvement is highly encouraged regarding the treatment and process. Throughout the duration of their hospital stay the treatment team will work with the client to plan appropriate outpatient care, living situations, and provide any additional resources necessary to keep the client safe and stable outside of the hospital. Discharge planning remains a continuous and fluid planning process throughout the client’s hospital experience.
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    Can I have my cell phone?

    • We do not allow cell usage on the unit. However, we do permit our young people access to their phones if needed for email address/ phone numbers and passwords. At admission, phones are secured in a safe for the duration of treatment.  We have found that patients are able to remain present when they are not distracted by the outside world of social media. Patients have also reported finding relief in taking a break from the pressure of social media and technology dependence.
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    Can patients receive/send mail while in treatment?

    • Our clients enjoy receiving mail and have the right to send and receive sealed, unopened, uncensored mail. However, for good cause, their mail may be opened and inspected in front of them, without it being read by staff, for the sole purpose of preventing contraband coming into the program. Our clients also have the right to be provided with stationery and postage in reasonable amounts.
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    Can I complete schoolwork during my stay?  

    • Laptops/tablets are secured but we allow our patients access to their laptops / tablets in a supervised setting during set times in the evening to complete academic work. Use of a laptop or tablet during the day to attend classes or lectures is case by case If you would like us to communicate with your academic institution during your stay, we are happy to accommodate releasing information with your written permission.  
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    Is smoking or vaping permitted?

    • As part of a city-wide smoking cessation program, Malvern Behavioral Health is officially a smoke-free area, this includes all tobacco products and substitutes such as vaporizers and e-cigarettes. We offer smoking cessation supportive treatment such as Lozenges and the patch.  
July is National Minority Mental Health Month. Th July is National Minority Mental Health Month.

This month is meant to bring awareness to the unique struggles that racial and ethnic minority communities face regarding mental illness in the U.S.

Take time this month, and every month, to remember that everyone has a story and their own personal struggles, no matter where they are from.

If you or someone you know needs help navigating a mental health issue, contact us today.
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#MalvernBehavioralHealth #MinorityMentalHealthMonth #MinorityMentalHealthAwareness
It’s estimated that as many as 8 percent of Amer It’s estimated that as many as 8 percent of Americans suffer from post-traumatic stress disorder (PTSD).

PTSD can be a result of being a victim of, or even a witness to a traumatic event. These events could include violence, tragic accidents, and sexual assault and abuse among others.

Since June is PTSD Awareness Month, Malvern Behavioral Health would like to remind those who may be suffering from a traumatic event that they are not alone.

We have the resources that can help young adults, from ages 18-26, with PTSD, navigate their way through a safe and effective treatment program.

Visit our website to learn more about the treatments we offer.
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#MalvernBehavioralHealth #PTSDAwareness #MentalHealthAwareness
It can be easy to overlook how sleep hygiene and m It can be easy to overlook how sleep hygiene and mental health are often directly related to each other.

You may not know that a good night's sleep can have a great affect on your mental health, but studies have shown that sleep deprivation can lead to mental health issues like depression and anxiety disorders.

Our newest blog dives in to the key reasons sleep is a necessity and offers a few easy tips to help you improve your sleeping habits. Find a link to learn more in our bio!
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#MalvernBehavioralHealth #SleepHygiene #MentalWellness
June is National Men's Health Month 👟 It's imp June is National Men's Health Month 👟

It's important to stay both physically and mentally healthy. Malvern Behavioral Health is encouraging you to take the time to stay active and pay attention to your mental wellness, not just this month but every month!

Make your mental health a priority. we help young adults from the ages 18-26 navigate mental health disorders, contact us to see what we can do for you.
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#MalvernBehavioralHealth #MensHealthMonth #MentalHealthAwareness
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