Patient Satisfaction Scores
Patient experience and outcomes are of great importance to Malvern Behavioral Health. We are always looking for ways to optimize the care and treatment we provide to our young people. To continually improve, we ask every patient discharged from our facility to provide feedback on their stay and the care they received.
Below are the overall program satisfaction scores from 2020.
Patients rate the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. We are proud of our staff for their hard work and dedication to our young adults, as reflected in our satisfaction scores.
The staff treated me with dignity and respect.
I felt safe while in treatment.
I had input in my treatment goals.
The environment was clean and neat.
My physician was sensitive to my needs.
I had input in my discharge plan.
I would recommend this facility to others.