Our facility is fully operational. However, all in-person visitation and our Family F.I.R.S.T. Program is temporarily suspended. We strongly encourage you to stay connected to your loved one through FaceTime, Skype or through the phone. Family and Friends are also welcome to drop off belongings. Arrangements can be made with the unit directly by calling 610-480-8919.
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Patient Satisfaction Scores

Patient experience and outcomes are of great importance to Malvern Behavioral Health. We are always looking for ways to optimize the care and treatment we provide to our young people. To continually improve, we ask every patient discharged from our facility to provide feedback on their stay and the care they received.

Below are our most recent overall program satisfaction scores.

Patients rate the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. We are proud of our staff for their hard work and dedication to our young adults, as reflected in our satisfaction scores.

The staff treated me with dignity and respect.

the staff treated me with dignity and respectI felt safe while in treatment.

I felt safe while I was in treatment

 

 

I had input in my treatment goals.

I had input into my treatment goals

 

The environment was clean and neat.

the environment was neat and clean

 

My physician was sensitive to my needs.

my physician was sensitive to my needs

 

I feel better now than when I was admitted.

I feel better now than when i was admitted

 

I would recommend this facility to others.

I would recommend this facility to others

Total patient satisfaction average

total patient satisfaction average

 

Making the decision to come to an inpatient facili Making the decision to come to an inpatient facility can be challenging and frightening. As part of our Message of Hope program, patients are able to share words of inspiration to pay it forward and share words of hope to others making this decision. Learn more with the link in our bio.
Yesterday, Malvern Health was provided an opportun Yesterday, Malvern Health was provided an opportunity to host a COVID-19 vaccination clinic at our Willow Grove site.  A BIG thanks to @riteaid in partnership with the Pennsylvania Department of Health for issuing vaccines for Long Term Care Facilities and their employees.  Malvern remains steadfast with ensuring the health and safety of our employees as they continue to dedicate themselves to delivering high quality care to our patients! 🦠💉🩹

Swipe ➡️ to see the clinic in action!

1. @riteaid Pharmacist, Jenna Micallef and technician, Melissa Hickman, ready to vaccinate our employees.

2. MTC’s Director of Performance Improvement, Dave Moore, coordinating the clinic and checking in our employees.

3. MTC’s Admissons Counselor, Heather Messa, fills out paperwork in preparation for her 1st dose of the Moderna vaccine.

4. MTC’s Overnight Clincial Supervisor at our South Philly location, Amber Heaven, proudly shows off her vaccination card!

5. MTC’s Outpatient Therapist in Pottstown, Allison Gerstley, is 1 vaccination down and 1 to go!

6. MBH’s Mental Health Tech, Jeanet Harris, after receiving her 1st dose of Moderna!
Mental and physical health affect each other more Mental and physical health affect each other more than you may expect. Eating a balanced diet, getting a healthy amount of sleep, and exercising can build a healthy foundation for both your mind and your body.
As our digital world grows, so does cyberbullying As our digital world grows, so does cyberbullying and its harmful effects on the mental health of college students and young adults. 

Safer Internet Day brings this issue to light, and encourages us to do our part in making the internet a safer place. Whether you are a student, parent, teacher, or young adult, everyone plays a part in making a change. Find out more with the link in our bio.
Malvern Behavioral Health
Malvern Behavioral Health
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An LGBTQ+ Safezone
An LGBTQ+ Safezone
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