Patient Satisfaction Scores
Patient experience and outcomes are of great importance to Malvern Behavioral Health. We are always looking for ways to optimize the care and treatment we provide to our young people. To continually improve, we ask every patient discharged from our facility to provide feedback on their stay and the care they received.
Program Satisfaction Scores
Patients rate the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. We are proud of our staff for their hard work and dedication to our young adults, as reflected in our satisfaction scores.
My doctor/provider treated me with care and respect.
My social worker helped me include family or other supports in my treatment if I wished.
My cultural and personal preferences were respected during my treatment.
The symptoms/problems that brought me to the hospital have improved.
I have the skills to help manage symptoms/problems I face in daily life.
Nurses were attentive to my needs.
Mental health techs were caring and respectful.
Overall Patient Satisfaction Score
Likelihood to Recommend
Patients were also asked how likely they would be to recommend our program to a family member, friend, or colleague on a scale of 1 to 10, with 1 = strongly would not recommend and 10 = strongly would recommend.
