We are closely following Centers for Disease Control and Prevention (CDC) guidelines to ensure stringent infection control practices and patient screenings at all Malvern locations. We have revised our visitation policy in which we have temporarily suspended non-essential visitor access. We will continue to provide information as we receive updated guidelines.
We are providing our young people with access to devices so that they can facetime with their family during visiting hours
Monday through Friday: 6:30pm – 7:30pm
Saturday and Sunday: 2:00pm – 4:00pm
Due to COVID-19, we are conducting virtual visiting time with family. Visiting Hours are flexible based on client needs. We attempt to make every effort to accommodate visits from family and loved ones as we understand the importance of family support. We also understand that families may be traveling a distance to see their loved one. Please contact your loved ones social worker to arrange for a private visit specific to your needs.
Who can come to visit?
Family and friends of our clients can visit during regularly scheduled visiting times or by appointment arranged with their assigned Social Worker. Private visitation can be arranged for young children by speaking with the client’s physician or social worker. Our clients have the right to receive visitors of their own choosing daily, and in private, at reasonable times. This includes their personal doctor, social worker, psychologist, lawyer or clergy.
What will happen when I come to visit?
- Clients may have up to 2 visitors at a time.
- Visitors must empty their pockets of all items including valuables, sharps, lighters, matches, cell phones, and cameras. All jackets and bags must either be left in your vehicle or you will be required to place them in secure lockers.
- All visitors wear “Visitor” stickers distributed by the receptionist in a visible area on clothing at all times.
- All items visitors bring for the client will be searched before it is allowed on the unit.
- All visits will be supervised in common areas throughout the unit, and all visitors must remain in designated visiting areas. These precautions are for both the safety of the client and the visitors.
- If you require a private space for your visit due to a disability or attendance of young children, please prearrange this with the client’s social worker.
What can I bring when I come to visit?
All items will be searched and inventoried for our client’s safety and protection prior to being allowed in any program. If items are brought which clients are not allowed to have, they will be securely stored until discharge.
Enough to last for up to a couple of days, without belts or strings, as they are not allowed on the unit. A washer and dryer are available on each unit for client use.
Are provided on the unit for all clients; however, clients are allowed to have their own toiletries if they are previously unopened.
Soft cover books, photos, and other personal items that are not restricted below may be brought for the client.
What should I leave at home?
- Glass or plastic containers including cassettes, CDs, and CD cases
- Sharp objects
- Any tobacco products, including smokeless products (i.e. cigarettes, pipes, pipe tobacco, tobacco substitutes such as clove cigarettes, chewing tobacco, cigars, e-cigarettes, vaporizers, etc.).
- Liquids containing or including alcohol
- Electronics – Tape recorders, televisions, radios, cell phones, computers, apple watches, etc.
- Electric appliances brought from home – hair straighteners, blow dryers, and curling irons
- Weapons or protection devices
- Scarves, belts, drawstrings in sweatpants, cords, straps, ties, and shoelaces
- Stuffed animals, blankets, pillows brought from home
- Anything containing batteries
- Magnets, including games and toys containing magnets
- Illegal substances and/or medications
- Anything of significant value