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Malvern Behavioral Health
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    • Lotus Program: Young Adults
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  • About
    • Treatment Approach
    • Meet the Team
    • News & Events
    • Careers
  • Patients & Families
    • Visiting
    • Services Dedicated to Supporting Families
    • Messages of Hope
    • Alumni Testimonials
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Patient Satisfaction Scores

Patient experience and outcomes are of great importance to Malvern Behavioral Health. We are always looking for ways to optimize the care and treatment we provide to our young people. To continually improve, we ask every patient discharged from our facility to provide feedback on their stay and the care they received.

Below are our most recent overall program satisfaction scores.

Patients rate the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. We are proud of our staff for their hard work and dedication to our young adults, as reflected in our satisfaction scores.

The staff treated me with dignity and respect.

I felt safe while in treatment.

I had input in my treatment goals.

 

The environment was clean and neat.

 

My physician was sensitive to my needs.

 

I feel better now than when I was admitted.

 

I would recommend this facility to others.

Total patient satisfaction average

 

Malvern Behavioral Health
Malvern Behavioral Health
The Joint Commission Quality Approval
An LGBTQ+ Safezone
An LGBTQ+ Safezone
Platinum Recognition
Malvern has received Platinum Designation from Optum (UnitedHealthcare).
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